Legal Compliance

Our Commitment to Lawful & Ethical Calling

Vynx Telecom Pakistan strictly follows all relevant telecommunication and data-protection guidelines within Pakistan. We ensure that every survey call we make respects customer rights, business policies, and national regulations.

Compliance Standards We Follow

✔ PTA (Pakistan Telecommunication Authority) Guidelines
All outbound calls are conducted within permissible timeframes and for legitimate business purposes only.

✔ Permission-Based Calling
We only call customers whose information is lawfully provided to us by the client or collected through approved and transparent methods.

✔ Data Privacy & Confidentiality
Customer data is never shared, sold, or misused. All information received from clients is securely handled.

✔ Zero Tolerance for Fraud or Misleading Content
We do not engage in any scams, fake offers, loan traps, misleading promotions, or illegal telemarketing.

✔ Ethical Communication Standards
Our agents are trained to communicate respectfully, professionally, and with full transparency about the purpose of the call.

If at any point a customer requests not to be contacted again, we immediately update our records to honor their preference.